Privacy Policy

Privacy Policy

This Privacy Policy explains how IT Solutions collects, uses, and protects information when you interact with CCTVInstallationIndia.in, the official service website operated by IT Solutions.

By using our website, submitting enquiry forms, or contacting us via phone, WhatsApp, or email, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when users submit enquiries or request services:

  • Full Name

  • Mobile Number

  • Email Address

  • City / Location

  • Site address (if shared for service purposes)

  • CCTV installation or service requirements

  • Any additional details voluntarily submitted through enquiry forms

We may also collect limited non-personal technical data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

2. How We Use Your Information

The information collected is used strictly for service-related purposes, including:

  • Responding to enquiries and service requests

  • Providing CCTV installation, inspection, repair, AMC, and related services

  • Contacting customers via call, SMS, email, or WhatsApp regarding their enquiry

  • Scheduling site visits and preparing service quotations

  • Internal record keeping and service improvement

We do not use customer data for spam, mass marketing, or unrelated promotions.

3. Data Sharing & Disclosure

IT Solutions does not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary:

  • With technicians or authorized service partners for service execution

  • When required by law or government authorities

  • To protect legal rights or prevent misuse or fraud

4. CCTV Footage & Surveillance Data

IT Solutions does not access, store, or monitor customer CCTV footage unless explicitly requested by the customer for technical support or troubleshooting.

Responsibility for lawful CCTV usage, storage, and compliance with local regulations rests entirely with the customer.

5. Data Security

We implement reasonable technical and organizational safeguards to protect customer information from:

  • Unauthorized access

  • Misuse or alteration

  • Loss or disclosure

However, no online data transmission or storage method can be guaranteed as 100% secure.

6. Cookies

Our website may use cookies to:

  • Improve website functionality and user experience

  • Analyze traffic and visitor behavior

Users may disable cookies through their browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party websites for reference purposes.
IT Solutions is not responsible for the privacy practices or content of external websites.

8. User Consent

By submitting enquiry forms or contacting us, users consent to:

  • Collection and use of their information for service-related communication

  • Receiving calls, messages, emails, or WhatsApp communication related to their enquiry

Users may request data deletion by contacting us directly.

9. Policy Updates

IT Solutions may update this Privacy Policy from time to time.
Any changes will be effective immediately upon posting on the website.

10. Contact Information

For any questions regarding this Privacy Policy or data handling practices, contact:

IT Solutions
📞 Phone: +91-7248666444
📧 Email: infoitsolutions00@gmail.com
📧 Email: sales@cctvinstallationindia.in