Service Delivery & Installation Policy
This Service Delivery Policy applies to all CCTV installation, inspection, repair, and maintenance services provided by IT Solutions through CCTVInstallationIndia.in.
IT Solutions is a service-based CCTV installation and surveillance solutions provider. We do not operate as an online product-selling or courier-based ecommerce store.
1. Service Coverage Area
IT Solutions provides on-site CCTV installation and related services across selected locations in India, subject to technician availability and service feasibility.
Service availability may vary based on location and project requirements.
2. CCTV Equipment Supply (Service-Based Only)
CCTV cameras, accessories, and related equipment are supplied only as part of installation or service projects, after site inspection and customer consultation.
We do not sell CCTV products online
No direct online ordering, cart, or checkout facility is available on this website
Equipment pricing and availability are shared through customized quotations
3. Installation & Service Delivery
Installation and service timelines depend on:
Site readiness
Power and network availability
Project size and complexity
Mutual scheduling between customer and service team
Service delivery is considered complete once installation or requested service is successfully performed at the customer location.
4. Site Survey & Inspection Services
For services such as:
Site survey
CCTV inspection
Repair and maintenance
AMC support
Delivery is completed once the service visit is carried out at the customer’s premises.
5. Delays or Rescheduling
Service delays may occur due to:
Customer unavailability
Site access or readiness issues
Weather conditions
Unforeseen technical or operational reasons
Such delays will not be considered a service failure.
6. Equipment Handling & Verification
Customers are advised to verify installed equipment and system functionality at the time of installation or service completion.
Any concerns should be communicated immediately during the service visit.
7. Support & Communication
For service scheduling or support, customers can contact:
IT Solutions
📞 Phone: +91-7248666444
📧 Email: infoitsolutions00@gmail.com
📧 Email: sales@cctvinstallationindia.in
8. No Courier-Based or International Shipping
IT Solutions does not provide courier-based product shipping or international delivery.
All services and equipment supply are limited to on-site projects within India.
9. Policy Updates
IT Solutions reserves the right to update this policy at any time. Changes will be effective immediately upon posting on the website.